How to claim
We are sorry to hear that your pet has been ill. Your pet is always the main priority, and you should always seek veterinary assistance if needed.
Please contact our specialist claim teams to discuss any concerns you may have regarding a new or existing claim:
All veterinary treatment
03301 348112 (option 2)
Third Party Liability
0345 415 0495
Alternatively, you can download a claim form here:
If you would prefer to receive a copy by post, just call our customer service team on 0121 308 8685 or email, firstname.lastname@example.org, who will happily arrange this for you today.
Please make sure that the claim form is signed by the policyholder before you leave the form with the vet treating your pet.
Return your claim form to the Freepost address noted on the bottom right corner of the claim form. Please don’t add anything else to the address as this may delay the delivery of your claim.
You can also return your claim form by email, please send to email@example.com.
All claims should be submitted within 3 months of the injury or illness, so that we can register your claim and commence the assessment.
Keeping you informed
We know how stressful the claims process can be! To help you keep track of your claim, we will send texts to your mobile. If your mobile number has changed, please let us know so that we can ensure that you receive these updates.
Track your claim
We will send texts to your mobile
Prompt advice help and work
Very easy to deal with when I claimed, very competitive price all good so far
Very quick very helpful I usually dread dealing with insurance or anything like that but the whole experience was so quick and easy