How to claim
Our claims team is available on 03301 348 112 between 9am and 5pm Monday to Friday.
If there is an emergency, arrange for any vet to treat your pet immediately and then notify our claims team as soon as you can.
All claims should be submitted within thee months of the injury or illness, so that we may register your claim and commence your pet’s treatment.
Please send all completed claims forms to:- VETSMEDICOVER. FREEPOST PETADMIN
If it is a public liability claim please notify us on 03301 348 112 as soon as you are aware of a potential or actual claim. This will enable us to protect your legal rights.
Keeping you informed
We are really sorry to hear that your pet is unwell.
We know how stressful the claims process can be! To help you keep track of your claim, we will send texts to your mobile. If your mobile number has changed, please do let us know so that we can ensure that you receive the messages.
Track your claim
We will send texts to your mobile
Not used this insurance.. hope I never do..Got a healthy dog
Easy to talk to. right price
Very helpful and easy to use site
I filled the form in on line but phoned them twice. I found them to be very helpful both times and was very pleased with the service I received.