Here at VetsMediCover, we are proud to be working with FirstVet and offer all of our customers free unlimited access to video consultations with experienced, locally registered vets, through the FirstVet app.

Unlimited access

Unlimited 24/7 video vet visits included with your policy

Convenient care

Get advice, treatment or a referral to your local vet, if required

A trusted partner

Trusted by over 500 000 pet owners globally, with 93% 5-star reviews

How to use FirstVet

  • Click the button below to register your pet & download the app
  • When you need to see a vet, simply open the app, select an appointment time and describe your pet’s symptoms
  • When it is time for your appointment, reopen the app and enter the waiting room
  • The vet will appear on video and conduct your consultation
Register for FirstVet

What can FirstVet help with?

  • Vomiting and diarrhoea
  • Eye and ear problems
  • Poisoning
  • Coughing and sneezing
  • Itching and skin problems
  • Minor injuries and accidents
If your pet is seriously injured or in need of immediate medical assistance, you should take them straight to your local practice.

Why use a video vet?

  • Sometimes you are unsure if a vet clinic visit is necessary
  • Quick access - with an average wait time of less than 30 minutes
  • It’s less stressful for your pet than visiting a physical vet
  • Only see a physical vet or specialist if you actually need it
  • It’s free of charge as a customer of VetsMediCover
Register for FirstVet

The FirstVet App

Schedule a free video appointment wherever you are

How it works

Read more about FirstVet and how it works on their website


Read FirstVet’s frequently asked questions from customers